Seller F.A.Q

HOW DO I GET PAID?

All purchases on Voshie are via our secure payment provider, Stripe (stripe.com).

Your funds are paid straight into your Stripe account for added peace of mind.

STRIPE FEES ARE AS FOLLOWS:

1.4% + 20p per transaction and 2.9% + 20p for non-European card payments.

You can sign up to Stripe after joining Voshie via a simple one-page form.

If you already have a Stripe account, you can connect your existing account with one click.

Your customers do not need a Stripe account to make a purchase and will be unaware that this is the payment provider we use. They will simply be aware that they are making a secure credit card payment.

WHAT CAN I SELL?

On Voshie we support all UK independent businesses. However, we do not support illegal items nor items of a pornographic nature. These items will be removed immediately as per our terms and conditions.

HOW WILL I BE NOTIFIED OF A SALE?

When an order is placed you will receive an email notification, which will contain all the order details. You can also view the order by logging into your Voshie account

Please do ensure you check your spam folder, as sometimes they can end up in there. 

HOW DO I CANCEL MY STORE?

We appreciate circumstances change and if you wish to close your store please visit your store dashboard, within the membership section, you will find the cancel feature.

Please be advised all information will be permanently deleted within 24 hours.