BLACK FRIDAY SALE Christmas Hum Pug Double Duvet Sets
1 in stock
- We aim to deliver goods to you within 7-10 working days but we cannot give an exact delivery date, full tracking is sent upon dispatch to the email address and mobile number supplied on your order screeen. If we are unable to deliver the goods within 30 days of receiving your order, we will inform you, then if you wish, you may cancel the contract and we will refund any money paid by you.
- Please see additional information contained within our "Delivery & Returns Policy" which forms an additional part of these "Terms & Conditions of Sale"
- In the event of any missing or damaged goods, written notification must be sent to us by first class post within 3 days of delivery, otherwise claims for credit or replacement will not be considered. All damaged goods and their packaging must be kept for inspection.
- Please note that the courier claim procedure for missing parcels takes circa 14 working days for their investigations and up to 28 days for them to refund the items. Until the courier refunds the missing items your refund will not be processed as until they physically payout the courier may well still attempt delivery if your lost parcel is located.
Please email immediately that you receive item should you wish to return for a refund.
Beyond 14 days claims for bedding will all be managed by Head Office - email: firstname.lastname@example.org
Refunds are processed within 14 working days following receipt of items and warehouse approving return.
Cancellation / Return / Exchange Policy
Returns that are made due not being as expected (incorrect item) must be made with ALL the original manufacturer packaging and in the condition they were received in. We understand that you may have broken the seal on the packaging to feel the material, however if the item has been out and on your bed it is now deemed as “used”. If you return an item and it is not in the manufacturers packaging and in a “fit for resale” condition (ie. in the condition you received it in) there will be a restocking charge of £5.00 applied that will be deducted from your refund.
Any items that arrive which are incorrect to your order should be photographed and sent direct to email@example.com so our warehouse staff can assess and initiate the correct return code.
Please send your item(s) back in their original packaging, including any invoice/order form emailed to you at time of purchase to help us identify your order.
There are no enquiries yet.